After hours on the phone trying to convince Bell Canada to allow us to pay them, husband has come closer to violence than I've seen in some time. First they informed us that we had too many digits in our account number to be allowed to pay for all our services (phone, internet, cable TV) by direct debit. However we are permitted to pay one of them that way. Then they decided they would only talk to me, as my name is the main one on the account (not sure why). Finally they agreed to speak to husband, and also to allocate us a 9-digit account number, the lucky holders of which may make payments directly via their bank, but they warned us it would take some time to shave the requisite digits off our present identifying number. We will be informed by post of our new account, after which we must contact them personally to ask to be allowed to pay our monthly bill automatically.
In England you don't even have to talk to a human being in order to offload your money. Husband is now saying that given the old-fashioned nature of monetary transactions here in Canada, he plans to pay the company in groats. Or, perhaps, he will drive a herd of sheep into their office and find out how many heads of beast are worth a month of Premier League football coverage.
And I haven't even told him yet about the bill I received from Rogers, Bell Canada's competition, with whom we do not now and never have held an account. Luckily, the amount owed is $0.00. I shall send a cheque immediately.
No comments:
Post a Comment